Disclosure: this article contains affiliate links to Lemonade and Univé, both approved partners of ours. If you take out a policy through one of those links we may earn a commission at no extra cost to you. Other insurers are named for their published conditions only.
In this guide
Which cover pays, situation by situation
| Situation | Lemonade | Univé |
|---|---|---|
| Laptop or phone stolen at home in a break-in | Base contents policy (from €5 a month, €60 a year) | Base contents policy (average €10 to €20 a month) |
| Laptop or phone stolen outside the home | Only with the Anti-theft add-on (price not published) | Only with the Mobile Electronics module, up to €15,000 per event |
| Bag, clothes or other things stolen or damaged outside the home | Theft only with Anti-theft | Buitenshuis module, maximum €2,500 per calendar year, mobile electronics excluded |
| Bike stolen in the street | Anti-theft add-on plus an ART-approved lock of two stars or higher | Standalone bike policy from €2.45 a month (€29.40 a year, our sum) |
| Phone dropped or laptop broken by accident | Never covered, even with All Risk | Only with Mobile Electronics |
Sources: lemonade.com/nl/en (home page and FAQ) and unive.nl (contents, Buitenshuis, Mobile Electronics and bike pages), all checked 3 November 2026. The add-on premiums are not published on those pages.
Want to see which cover fits your situation as a whole? The insurance chooser asks how long you stay, how you work and how you live, and lists contents, liability and other cover for that situation.
💡 Related: contents insurance for renters, cycling, locks and bike theft, the Lemonade review.
Three words that are not synonyms
Lemonade distinguishes carefully between three things that English speakers lump together as “stolen”.
Burglary (inbraak) — unauthorised or forced entry, an obvious break-in. Covered by Lemonade’s base policy.
Robbery (beroving) — items taken through force or threats of violence. Covered by Lemonade’s base policy.
Theft (diefstal) — items taken with no clear signs of forced entry or threats of violence. Not covered by Lemonade’s base policy.
Lemonade sets it out in exactly those terms, including a memorable example: if someone at your housewarming party pockets your favourite watch, that is theft, and only the Anti-theft add-on covers it (lemonade.com/nl/en, retrieved 4 October 2026).
Other insurers draw the lines differently: Univé lists theft among the damage its contents policy covers in the home, and puts damage outside the home in a separate module (below). Read the definitions in the policy you are considering.
Where the boundary actually runs
Location matters as much as the manner of the theft. Lemonade covers items normally kept at your home, balcony, terrace, garage, shed or a storage unit in your building — and explicitly not common or unprotected areas, and not a holiday home, an office or an external storage facility (lemonade.com/nl/en, retrieved 4 October 2026). The one exception is a seven-day allowance for goods in a storage facility while you move house within the Netherlands.
Univé draws the same boundary from the other direction, listing among what is not insured “schade aan je spullen die overal in Nederland buiten je woning ontstaan” — damage to your things anywhere in the Netherlands outside your home — and pointing you at its Buitenshuis module for that. Buitenshuis covers theft, falls and knocks, fire, storm, leakage, smoke and accidents to your belongings anywhere in the Netherlands, with a maximum payout of €2,500 per calendar year; it does not cover mobile electronics, loss or misplacing things, normal wear, or damage caused by not taking proper care of your belongings (unive.nl, checked 4 October 2026).
Two insurers, two different product architectures, the same practical point: for theft or damage away from home, both send you to an add-on.
Check what Lemonade's theft add-on covers
Calculate Univé contents with Buitenshuis (Dutch site)
Bikes: the conditions behind the cover
At Lemonade, a bike stolen in a break-in at your flat or basement storage is covered by the base policy. Outside the front door, the conditions start.
Lemonade’s requirements for theft of a bike away from home, with the Anti-theft add-on in place (lemonade.com/nl/en, retrieved 4 October 2026):
- an ART-approved lock, category two stars or higher;
- for an e-bike, take the battery with you;
- road bikes, ATBs, Urban Arrow e-bikes and fatbikes must be locked in an enclosed space or to a fixed object such as a bicycle rack or lamppost;
- no cover for e-bikes with a top speed above 25 km/h, and adding a throttle to a fatbike voids cover;
- fatbikes are not available to new policyholders since May 2024.
A standalone bike policy has its own lock rules. Univé’s bike insurance requires at least one ART-approved two-star lock for a bike costing up to €3,500, and two ART-approved two-star locks for an e-bike or any bike of €3,500 or more; theft is not covered if the bike was not properly locked. Its deductible is €50 on damage, nothing on a write-off, and €0 as standard on theft, with €100, €250 or €500 available for a lower premium (unive.nl, checked 4 October 2026).
Miss the lock requirement and both insurers can refuse the theft claim. Buy the right lock with the bike, and keep the receipt for both: Lemonade asks for the lock receipt at claim time.
The wider bike question — which lock, whether to register the frame number, when a standalone bike policy beats a contents add-on — is covered in our cycling and bike theft guide, which goes into locks and police reporting in more depth than makes sense here.
Phones, laptops and tablets: two separate risks
Mobile electronics are their own category, and the distinction that matters is theft versus damage.
Theft. At Lemonade, your phone, laptop and tablet are insured under the base policy against things such as fire, burglary and vandalism. Theft outside the home requires the Anti-theft add-on, and Lemonade adds a condition: you must have taken reasonable precautions to protect them (lemonade.com/nl/en, retrieved 4 October 2026).
Damage. At Lemonade the answer is simply no: mobile electronics are not insured against accidental damage, even with All Risk included. Univé structures it as a separate paid module, Mobile Electronics, which covers damage anywhere in the Netherlands, including accidents such as dropping your phone, up to €15,000 per event (unive.nl, checked 4 October 2026). Both companies state this on their own pages.
There is also a per-item ceiling to watch. Lemonade covers items to €5,000 each automatically; above that you must submit the item with photos and proof of value for Extra Coverage, where mobile electronics are capped at €10,000 across the category and bikes likewise at €10,000.
What no add-on fixes
Some gaps survive every upgrade, and they are worth knowing before you assume a theft add-on has closed the file.
Mysterious loss. If something simply disappears — left on a train, gone from a bag, no break-in and no violence — that is not theft in the policy’s sense and not an insured event. Lemonade lists items that are lost or mysteriously disappear among what it does not cover, in the same breath as “I dropped my phone” (lemonade.com/nl/en, retrieved 4 October 2026).
Things you handed to someone else. Lemonade excludes belongings damaged during shipping, dry cleaning, an apartment move with movers, handling by an airline, while on loan to a friend, or in use by an Airbnb guest. For those cases, check what the airline, carrier or mover itself is liable for.
Borrowed items. Things you borrow are not your contents. Lemonade makes a narrow exception for borrowed medical equipment such as crutches or a wheelchair, but not hearing aids.
Work equipment. Lemonade covers stuff that you own; a laptop owned by your employer is your employer’s asset and its insurance question.
Cash and financial instruments. Cash is limited — Lemonade pays up to €600 per event, and only from burglary or fire inside the home — and cryptocurrency, NFTs and stocks are excluded entirely.
External storage. A unit you rent across town is outside the policy, except for the seven-day moving exception. If you are storing furniture between apartments, ask the storage company what its own liability covers.
If it happens: the sequence
- Report it to the police and get the reference number. Lemonade requires the report and the number, and asks for a copy with the claim. In an emergency call 112; otherwise use the non-emergency route.
- File the claim quickly. Prompt notification is a policy obligation, not a courtesy.
- Provide proof of ownership and value. Lemonade suggests receipts, but also accepts a link to a retailer selling the same item, a bank transaction to the seller, a screenshot of the purchase conversation, or a photo of the item in your possession. Worth knowing before you conclude you cannot claim.
- For a bike, add the lock receipt and, if you can, a photo showing you still have the keys. Lemonade says this speeds up the case.
- If your phone was the thing stolen, file from someone else’s phone: Lemonade tells you to log in with your registered email on a partner’s or friend’s device.
- Expect the deductible to be deducted, and remember a claim below your deductible will be rejected automatically.
Our general guide to filing an insurance claim in the Netherlands covers documents, timelines and disputes across insurers.
The decision
Add-ons cost money, and the base policy is cheaper for a reason. Three questions settle it.
Do your valuables leave the house? If you cycle to work with a laptop, the answer is yes every weekday, and the base policy is protecting the wrong hours of the day.
What would you actually replace? A €400 second-hand bike and a five-year-old laptop is a different calculation from a €2,500 e-bike and a work-grade machine you own personally.
Can you meet the conditions? An ART two-star lock, keys kept safe, receipts stored somewhere you can reach from your phone. If you cannot commit to that, the add-on buys you less than it looks like.
For how one English-language insurer prices and words all of this, see the Lemonade review; for the base cover it sits on top of, see contents insurance for renters and the liability guide. Health cover, as always, is a separate legal obligation — see the health insurance pillar.
Related reading
- Cycling in the Netherlands: insurance and theft
- Contents insurance for renters in the Netherlands
- Insurance checklist for your first month
- Dutch home contents and liability insurance
This article explains how Dutch contents policies treat theft away from the home and is not insurance advice. Conditions cited come from Lemonade’s FAQ and Policy 2.0 at lemonade.com/nl/en and Univé’s contents, Buitenshuis, Mobile Electronics and bike insurance pages (unive.nl), all checked 4 October 2026. Lemonade and Univé are affiliate partners of ours.
Frequently Asked Questions
Is my laptop covered if it is stolen from a café?
Not on Lemonade's base policy. Lemonade separates burglary and robbery, which the base policy covers, from theft without forced entry or violence, which it does not — and gives exactly this example: a laptop taken from your favourite café is covered only if you added the Anti-theft add-on (lemonade.com/nl/en, retrieved 4 October 2026). Univé takes a similar line, excluding damage to your things anywhere in the Netherlands outside your home unless you buy its Buitenshuis module, which covers your things against theft, falls and knocks anywhere in the Netherlands up to €2,500 per calendar year — mobile electronics excepted (unive.nl, checked 4 October 2026). At Univé a laptop or phone stolen outside the home is covered only with the Mobile Electronics module (unive.nl, checked 3 November 2026). On both, cover for this situation comes from an add-on.
What does an insurer require for a stolen bike to be covered?
Conditions, not just a policy. Lemonade covers a bike stolen from inside your home or basement storage under the base policy; for theft outside the home you need the Anti-theft add-on, an ART-approved lock of category two stars or higher, and, for an e-bike, the battery taken with you. Road bikes, ATBs, Urban Arrow e-bikes and fatbikes must be locked in an enclosed space or to a fixed object such as a rack or lamppost, e-bikes with a top speed above 25 km/h are not covered, and fatbikes are unavailable to new policyholders since May 2024 (lemonade.com/nl/en, retrieved 4 October 2026).
Do I need a police report?
Yes, and get the reference number. Lemonade instructs you to contact the police to file a report, to ask for a reference number because you will need it when filing the claim, and to send a copy of the report with the claim (lemonade.com/nl/en, retrieved 4 October 2026). For a stolen bike it also asks you to explain what happened and to supply what you have: the bike's receipt and the receipt for the ART-certified lock. Lemonade says a photo showing you still have the bike keys can help speed up the case.
Is accidental damage to a phone or laptop ever covered?
At Lemonade never; at Univé only with a separate module. Lemonade states that mobile electronics are not insured against accidental damage even with the All Risk add-on: drop your phone in a canal or spill coffee on a laptop keyboard and it is not a claim (lemonade.com/nl/en, retrieved 4 October 2026). Univé sells a separate Mobile Electronics module because its contents policy excludes accidental damage to mobile electronics as standard; with the module, damage anywhere in the Netherlands, including dropping your phone, is covered up to €15,000 per event (unive.nl, checked 4 October 2026). If your risk is dropping things rather than being robbed, a theft add-on does not help you.
What about things stolen while I am abroad?
At Lemonade the limit is time rather than place. Lemonade covers you outside the home while temporarily travelling anywhere in the world, as long as the trip abroad is less than three months; theft without a break-in still needs the theft add-on (lemonade.com/nl/en, retrieved 4 October 2026). Children registered at your address are covered for theft while at university or travelling, up to three months abroad, with the add-on. For a longer stay abroad, check the conditions before you go.
Is a separate bike insurance policy better than an add-on?
It depends on the bike. A contents policy has per-item limits: Lemonade covers items to €5,000 each automatically, with bikes capped at €10,000 under Extra Coverage once submitted and approved. A standalone bike policy is built around the bike: Univé's, for example, starts from €2.45 a month, pays the purchase price if the bike is stolen or written off within three years of insuring it, and includes roadside assistance as standard on e-bikes (unive.nl, checked 4 October 2026). A simple test is the replacement price of your bike against the annual premium difference. Our [cycling and bike theft guide](/blog/cycling-netherlands-expat-insurance-theft/) works through locks, registration and the standalone option.